Tideline answers your calls when you can't — after hours, on weekends, during the busy season rush. It captures every slip inquiry and service request, texts your team the details, and sends deposit links to transient customers the moment you approve.
Set up your marina →Set it up as your first line of defense, or forward calls to it when no one answers. Either way, nothing slips through.
Tideline picks up when you can't — after hours, weekends, busy season. Every call gets a real answer, not voicemail.
Collects LOA, arrival dates, and contact info from transient slip callers. Nothing gets lost, nothing needs to be written down.
Collects boat make, model, and issue description. Logs every request so your team knows exactly what's waiting.
Fuel dock hours, pump-out availability, dockage rates, launch schedules — Tideline answers the questions your team answers every day.
Every request gets a clean summary texted to your team: customer name, boat info, what they need. Reply YES or NO — that's it.
When you approve a transient slip inquiry, Tideline texts the customer a Stripe deposit link to lock in their reservation. No calls back required.
If a customer needs to speak with someone or the situation calls for it, Tideline pages your team immediately.
Every call and request is logged with timestamps, boat details, and contact info. Full records without any manual entry.
After-hours slip requests used to go straight to voicemail and never come back. Now they convert into bookings.
Tideline answers. It asks the right questions — LOA, arrival dates, boat make and model, what they need — and collects everything your team would normally write down.
Tideline sends a clean SMS to your staff: customer name, boat info, dates, request type. Reply YES to confirm, NO to decline. That's the whole workflow.
For transient slip approvals, Tideline texts the customer a Stripe deposit link to lock in their reservation — no callback needed. For service requests, they get a confirmation and you collect payment via PAY when the job is done.
When the work is complete, text PAY [customer] [amount] to send a payment link straight to their phone. Funds go directly to your Stripe account.
Every call, request, and message is recorded with timestamps, boat details, and payment status. Full records, nothing to manually enter.
Tell us about your operation. We'll reach out within 1 business day to configure your pilot.