This page documents how end users โ customers of businesses using Tideline PAY โ provide verbal consent to receive SMS payment request messages.
Last updated: March 2026 ยท Contact: jack@tidelinetech.com
Program description and message details
| Field | Details |
|---|---|
| Program Name | Tideline PAY |
| Sender | Tideline Technologies LLC on behalf of participating service businesses |
| Message Type | Transactional only โ secure payment request links. No marketing or promotional messages. |
| Message Frequency | One SMS per transaction. End users receive one payment request per completed job or service. |
| Message Content | A secure Stripe payment link for the amount owed. Example: "Tideline PAY: [Business Name] has sent you a payment request for $[amount]. Pay securely: [link]. Reply STOP to opt out, HELP for help. Msg&data rates may apply." |
| Rates | Message and data rates may apply. |
| Opt-Out | Reply STOP at any time. Confirmed immediately. No further messages sent. |
| Help | Reply HELP for assistance. Support: jack@tidelinetech.com |
| Privacy Policy | https://tidelinetech.com/privacy/ |
| Terms of Service | https://tidelinetech.com/terms/ |
The sole opt-in method used by businesses on Tideline PAY
When a customer provides their phone number to a service business, staff reads the following disclosure verbally before any SMS is sent:
"By providing your phone number, you agree to receive an SMS payment request from [Business Name] powered by Tideline PAY by Tideline Technologies LLC. You will receive one SMS per transaction containing a secure payment link. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for help. Terms of Service: tidelinetech.com/terms ยท Privacy Policy: tidelinetech.com/privacy"
Condensed staff script for in-person use:
Customer provides phone number in person or by phone to the service business
Staff reads the full disclosure including program name, frequency, rates, opt-out, Terms, and Privacy Policy
Customer verbally confirms consent and agrees to receive the payment link
Upon job completion, business sends one payment link via Tideline PAY
How Tideline PAY enforces consent requirements on all participating businesses
Every business that signs up for Tideline PAY at https://tidelinetech.com/ must check a consent checkbox during signup. The exact text of the checkbox is:
"I confirm that I will only send payment links to customers who have provided their phone number and consented to receive SMS messages from my business. I understand that customers can reply STOP to opt out at any time. Message & data rates may apply."
Businesses that violate these consent requirements are subject to immediate account termination per Tideline PAY's Terms of Service.
All keyword responses supported by Tideline PAY
All message types sent through Tideline PAY
Payment request to customer: "Tideline PAY: Sunrise Auto has sent you a payment request for $150.00. Pay securely: https://buy.stripe.com/example. Reply STOP to opt out, HELP for help. Msg&data rates may apply."
Payment confirmation to customer: "Tideline PAY: Your payment of $150.00 to Sunrise Auto has been confirmed. Thank you. Reply STOP to opt out, HELP for help. Msg&data rates may apply."
Confirmation to business: "Tideline PAY: Payment link for $275.00 sent to +16105551234."
STOP confirmation: "You have been unsubscribed and will receive no further messages. Reply START to resubscribe."
HELP response: "Tideline PAY by Tideline Technologies LLC. You are receiving payment request messages. Msg frequency: 1 per transaction. Msg&data rates may apply. Reply STOP to opt out. Support: jack@tidelinetech.com"