๐Ÿ“‹

What is Tideline PAY?

Program description and message details

FieldDetails
Program NameTideline PAY
SenderTideline Technologies LLC on behalf of participating service businesses
Message TypeTransactional only โ€” secure payment request links. No marketing or promotional messages.
Message FrequencyOne SMS per transaction. End users receive one payment request per completed job or service.
Message ContentA secure Stripe payment link for the amount owed. Example: "Tideline PAY: [Business Name] has sent you a payment request for $[amount]. Pay securely: [link]. Reply STOP to opt out, HELP for help. Msg&data rates may apply."
RatesMessage and data rates may apply.
Opt-OutReply STOP at any time. Confirmed immediately. No further messages sent.
HelpReply HELP for assistance. Support: jack@tidelinetech.com
Privacy Policyhttps://tidelinetech.com/privacy/
Terms of Servicehttps://tidelinetech.com/terms/
1

Opt-In Method โ€” Verbal Consent at Time of Service

The sole opt-in method used by businesses on Tideline PAY

โœ“ Verbal Consent

When a customer provides their phone number to a service business, staff reads the following disclosure verbally before any SMS is sent:

Full verbal disclosure โ€” read to end user at time of opt-in

"By providing your phone number, you agree to receive an SMS payment request from [Business Name] powered by Tideline PAY by Tideline Technologies LLC. You will receive one SMS per transaction containing a secure payment link. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for help. Terms of Service: tidelinetech.com/terms ยท Privacy Policy: tidelinetech.com/privacy"

Condensed staff script for in-person use:

Staff: "Can I get a good number to text your payment to? You will receive one text from Tideline PAY with a secure payment link when the job is done. Message frequency is one message per transaction. Message and data rates may apply. Reply STOP to opt out, HELP for help. Our Terms are at tidelinetech.com/terms and Privacy Policy at tidelinetech.com/privacy."

Customer: Verbally confirms and provides phone number.
1

Customer provides phone number in person or by phone to the service business

2

Staff reads the full disclosure including program name, frequency, rates, opt-out, Terms, and Privacy Policy

3

Customer verbally confirms consent and agrees to receive the payment link

4

Upon job completion, business sends one payment link via Tideline PAY

โœ…

Business Attestation at Signup

How Tideline PAY enforces consent requirements on all participating businesses

Every business that signs up for Tideline PAY at https://tidelinetech.com/ must check a consent checkbox during signup. The exact text of the checkbox is:

Signup consent checkbox

"I confirm that I will only send payment links to customers who have provided their phone number and consented to receive SMS messages from my business. I understand that customers can reply STOP to opt out at any time. Message & data rates may apply."

Businesses that violate these consent requirements are subject to immediate account termination per Tideline PAY's Terms of Service.

๐Ÿ›‘

Opt-Out & Help Keywords

All keyword responses supported by Tideline PAY

STOP
Unsubscribes immediately. No further messages sent. Confirmation: "You have been unsubscribed and will receive no further messages. Reply START to resubscribe."
HELP
Returns: program name (Tideline PAY), how to opt out, and support contact jack@tidelinetech.com
START
Re-subscribes a previously opted-out end user.
๐Ÿ’ฌ

Sample Messages

All message types sent through Tideline PAY

1

Payment request to customer: "Tideline PAY: Sunrise Auto has sent you a payment request for $150.00. Pay securely: https://buy.stripe.com/example. Reply STOP to opt out, HELP for help. Msg&data rates may apply."

2

Payment confirmation to customer: "Tideline PAY: Your payment of $150.00 to Sunrise Auto has been confirmed. Thank you. Reply STOP to opt out, HELP for help. Msg&data rates may apply."

3

Confirmation to business: "Tideline PAY: Payment link for $275.00 sent to +16105551234."

4

STOP confirmation: "You have been unsubscribed and will receive no further messages. Reply START to resubscribe."

5

HELP response: "Tideline PAY by Tideline Technologies LLC. You are receiving payment request messages. Msg frequency: 1 per transaction. Msg&data rates may apply. Reply STOP to opt out. Support: jack@tidelinetech.com"