Tideline Marinas

Never miss a
slip booking again

Tideline answers your calls when you can't — after hours, weekends, during busy season. Every slip inquiry captured, every deposit collected automatically.

Set up your marina →
What Tideline Does

Built to support your team, not replace them

Set it up as your first line of defense, or forward calls when no one answers. Nothing slips through.

Answers every call

Tideline picks up when you can't — after hours, weekends, busy season. Every call gets a real answer, not voicemail.

Captures slip inquiries

Collects LOA, arrival dates, and contact info from transient slip callers. Nothing gets lost.

Takes service requests

Collects boat make, model, and issue description. Logs every request so your team knows exactly what's waiting.

Handles common FAQs

Fuel dock hours, pump-out availability, dockage rates, launch schedules — all answered automatically.

Texts your staff instantly

Every request gets a clean summary texted to your team. Reply YES or NO — that's the whole workflow.

Sends deposit links

When you approve a transient slip, Tideline texts the customer a Stripe deposit link automatically.

Escalates when needed

If a customer needs to speak with someone, Tideline pages your team immediately.

Logs everything

Every call and request is logged with timestamps, boat details, and contact info.

Stops the leaks

After-hours slip requests used to go to voicemail and never come back. Now they convert into bookings.

How It Works

From call to deposit in minutes

1
A customer calls your number 24/7
Tideline answers. It asks the right questions — LOA, arrival dates, boat make and model — and collects everything your team would normally write down.
2
Your team gets a text summary Instant
Tideline sends a clean SMS to your staff: customer name, boat info, dates, request type. Reply YES to confirm, NO to decline.
3
Customer gets notified right away Auto
For transient slip approvals, Tideline texts the customer a Stripe deposit link — no callback needed. For service requests, they get a confirmation.
4
Collect final payment via Tideline PAY Integrated
When the work is complete, text PAY [customer] [amount] to send a payment link straight to their phone. Funds go directly to your Stripe account.
5
Everything is logged Always
Every call, request, and message is recorded with timestamps, boat details, and payment status.
Tideline Marinas in action
— Customer calls. Tideline captures LOA, dates, contact info —
Sunrise Marina: New slip request — John Smith, 38ft, Jul 12–16. Reply YES to confirm, NO to decline.

YES s-4821
— Tideline texts customer automatically —
Hi John — Sunrise Marina has availability! Submit your deposit here to confirm your slip: https://buy.stripe.com/example. Reply STOP to opt out.

Set up your marina

Tell us about your operation. We'll reach out within 1 business day to configure your pilot.

Pricing confirmed during onboarding based on call volume and features
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Messaging Compliance
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I confirm I obtain consent from recipients before sending SMS and will include opt-out instructions in all messages. Message & data rates may apply. Customers may reply STOP to opt out or HELP for assistance.

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